ORDER PROCESS2018-10-07T14:11:12+00:00
WE LEAD BY EXAMPLE

UNIFORM ORDER PROCESS – 7 STEPS

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Step 1

Fill out the enquiry form on ‘Contact Us’ page or email us at sarah@pinkfudge.com providing your full contact details and squad requirements

Step 2

We will contact you to discuss your design ideas, budget and potential delivery dates

Step 3

We will provide you with Designs & Costings based on your requested preferences. Once you are in receipt, this is the point at which you request any Design edits or amendments.  Any element of a Design be it colour, fabric, style or garment choice can be edited to create your ultimate Design. Once in receipt of your feedback, we will forward you the final Design sheet & Costings for your new uniform. We would then require confirmation via email of your ‘sign off’ on your chosen design.

Step 4

We will then invoice you for the manufacture and dispatch of a Sample Uniform (chargeable at the full price indicated on your final Design sheet) Upon receipt of payment your sample will be patterned, manufactured and dispatched to you for inspection of fit, quality & style.  Edits and amendments can also be discussed at this stage, however requesting a complete re-design would incur additional costs.

Step 5

Should you wish to proceed with an order for your new Design, Order & Payment Terms will be agreed, the sample MUST be returned as this is used as the ‘Working Sample’ during the manufacturing process. The cost paid for the sample will be re-credited against the invoice raised for your new order. (ie. if your order is for 50 uniforms you will be charged for 49 of them although you would receive 50)

Step 6

We will supply you with a full set of sizing blanks to ensure each member orders their correct fit and size, these are provided free of charge, however MUST be returned within 7 working days unless otherwise agreed.

Step 7

Your full order breakdown and payment must be received by the agreed deadline dates.  FAILURE TO ADHERE TO DEADLINES WILL HAVE A DIRECT IMPACT ON DELIVERY DATES AND MAY RESULT IN MANUFACTURING ORDER BEING DELAYED OR CANCELLED.

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